Marlene Fusek

Customer service & Visitor programs

 

My main task at the WSC is, above all, the comprehensive support of our visitors. I am the first contact person for all telephone and written questions and concerns that arise around the topics of our visitor programs, bookings and invoicing.

I can help you enjoy an unforgettable experience with us at the Wolf Science Center.

In my past activities in the hotel industry, private ordination and service companies, the customer service and office management were always in my focus.

I am married and mother of four children. Our family keeps dogs of all sizes; from tiny to large, for over 15 years and their unmistakable characters and faithful friendship still fascinate me.

Work in this great team offers me a rich in variety workplace and an opportunity to combine work, family and hobby.

 

My favourite quote is:

"A customer is the most important visitor on our premises.

He is not dependent on us. We depend on him.

He does not an interruption on our work. He is the purpose of it.

He is not an outsider on our business. He is part of it.

We are not doing him a favour by serving him.

He is doing us a favour by giving us an opportunity to do so."

Mahatma Ghandi